How Steve Jobs changed the face of Apple and retail forever

On May 19, 2001, the very first Apple Stores were opened, changing not only how customers would buy Apple hardware and get service for purchases, but also alter brick-and-mortar retail forever.
Read more: https://appleinsider.com/articles/18/05/15/steve-jobs-changed-the-face-of-apple-and-retail-forever-on-may-15-2001?source=Snapzu