Sunday 28 March 2021

Call centre staff to be monitored via webcam for home-working ‘infractions’

Call centre staff to be monitored via webcam for home-working ‘infractions’

Exclusive: Teleperformance, which employs 380,000 people, plans to use specialist webcams to watch staff
Read more: https://www.theguardian.com/business/2021/mar/26/teleperformance-call-centre-staff-monitored-via-webcam-home-working-infractions?source=Snapzu

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