Air Canada Ordered to Pay Passenger Damages After Chatbot Lied About Bereavement Discounts

The Tribunal judge said Air Canada’s suggestion that the chatbot was a 'separate legal entity responsible for its own actions' didn’t make sense.
Read more: https://gizmodo.com.au/2024/02/air-canada-ordered-to-pay-passenger-damages-after-chatbot-lied-about-bereavement-discounts/?source=Snapzu